The Religious Freedom Restoration Act coming out of Indiana has been ruffling feathers all over the country for the last week or so.
One of the great aspects of our government and our culture is the freedom to think and believe as we see fit. Even if what we think and believe is contrary to our neighbor’s thoughts and beliefs.
The grey area in this topic comes into play when we add in the idea of one group feeling discriminated against by another group.
Before I go any further, I need to state that I am not and I have never been a business owner.
That does not mean that I agree with the ideas that are attached to this specific piece of legislation. If a business owner refuses to provide a product or a service because the customer is part of the LGBTQ community, that is their right. As some of my readers know, I have a professional background in customer service. A negative review or opinion of the business can sometimes travel faster and farther than a positive review or opinion of the business. If one customer is turned away or feel discriminated against, that could possibly create a ripple effect, which could end up hurting more people than the individual customer.
At the end of the day, no law can force a business owner to serve a customer. It is the right of the business owner to tell the customer that for whatever reasons they have, they will not be able to assist them.
But that does not mean that turning down the business will help the business owner either.
I’m going to end with a short clip from last weekend’s Saturday Night Live, which as always, hits the nail on the head every time.